Privacy Policy

Antioch Concrete(“Company,” “we,” “us,” or “our”) operates the website located at https://www.antiochconcretecontractor.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit a request for an estimate. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

We collect information you voluntarily provide to us when you fill out our contact or estimate request form. This may include:

• Your name
• Phone number
• Email address
• Service address or city
• Description of the project you are requesting
• Any additional details you choose to share in a message field

We do not collect payment card information, government IDs, or any other sensitive personal data through this Site.

2. Automatically Collected Information

When you visit our Site, certain information is collected automatically by our hosting infrastructure and any analytics tools we use, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Referring URL
• Pages viewed and time spent on each page
• Date and time of your visit

This information is used in aggregate form to improve Site performance and understand visitor behavior. It is not used to identify individual visitors unless required by law.

3. How We Use Your Information

We use the information you submit solely to:

• Respond to your inquiry or schedule a free estimate appointment with you
• Communicate with you about your project, including follow-up calls or emails
• Send you a written quote or proposal if you proceed past the initial inquiry
• Maintain records of customer inquiries for internal business purposes

We do not use your contact information for unrelated marketing campaigns or sell your information to third-party marketers.

4. Disclosure of Your Information

We may share your information with third parties only in the following circumstances:

• Service providers. We use third-party tools such as form processors, email services, and scheduling software to handle inquiries. These providers are authorized to use your information only as needed to perform services on our behalf.
• Legal requirements. We may disclose your information if required to do so by law or in response to valid legal process (such as a subpoena or court order).
• Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our Site may use cookies or similar tracking technologies to improve your browsing experience and to collect aggregate usage data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the Site may not function correctly. We do not use cookies to build individual advertising profiles.

6. Third-Party Links

Our Site may contain links to third-party websites such as review platforms and social media. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Data Retention

We retain contact and inquiry information for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. If you would like your information deleted, please contact us using the information in Section 10 below.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal data, please contact us:

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle your information. Continued use of the Site after any changes constitutes your acceptance of the updated policy.